SMS Terms and Conditions

Letizia HR Learning Solutions LLC
Effective Date: January 1, 2026

These SMS Terms and Conditions (“SMS Terms”) govern the use of text messaging services provided by Letizia HR Learning Solutions LLC (“Company,” “we,” “our,” or “us”).

By opting into SMS communications from Letizia HR Learning Solutions LLC, you agree to these SMS Terms and our Privacy Policy.

1. Program Description

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Letizia HR Learning Solutions LLC related to:

Training registrations and reminders
Webinar or seminar updates
Consulting communications
Event confirmations
Scheduling notices
Service announcements
Company updates
Educational or informational content
Marketing or promotional communications (where permitted by law)

Message frequency may vary depending on your interaction with us.

2. Consent to Receive Messages

By opting into our SMS program, you expressly consent to receive recurring automated or non-automated text messages from Letizia HR Learning Solutions LLC at the mobile number you provided.

Consent is not a condition of purchasing any goods or services.

You represent that:

You are the authorized user of the mobile number provided; and
You are authorized to consent to receive SMS messages at that number.

3. Opt-In Methods

You may opt in to receive SMS messages by:

Completing a website form
Registering for an event or webinar
Signing up during a consulting engagement
Providing verbal or written consent
Checking an opt-in consent box
Sending a keyword or initiating SMS communication

Where required by applicable law, consent records will be maintained.

4. Opt-Out Instructions

You may opt out of SMS communications at any time.

To stop receiving SMS messages, reply:

STOP

After you send “STOP,” you may receive a final confirmation message confirming your opt-out status.

For assistance, reply:

HELP

or contact us using the contact information listed below.

5. Message and Data Rates

Standard message and data rates may apply depending on your wireless carrier and service plan.

Letizia HR Learning Solutions LLC is not responsible for any messaging or data charges incurred by your mobile carrier.

6. Supported Carriers

SMS services may not be available on all carriers or devices.

Delivery is subject to effective transmission by your wireless service provider. Carriers are not liable for delayed or undelivered messages.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting personal information.

Information collected through SMS communications may include:

Mobile phone number
Message content
Consent records
Communication preferences
Interaction data

Information collected through SMS communications will be handled in accordance with our Privacy Policy.

We do not sell personal information collected through SMS programs.

8. International Privacy Compliance

Our SMS practices are designed to align with applicable privacy and communications laws, including:

United States

Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act (where applicable)
State consumer privacy laws including the California Consumer Privacy Act (CCPA/CPRA)

Canada

Canada’s Anti-Spam Legislation (CASL)
Personal Information Protection and Electronic Documents Act (PIPEDA)

United Kingdom

UK GDPR
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)

Users located outside the United States acknowledge that information may be processed in the United States.

9. User Responsibilities

You agree that you will not:

Use false or misleading information
Provide a phone number you are not authorized to use
Use the SMS service unlawfully
Interfere with or disrupt messaging services

You are responsible for updating your contact information if your mobile number changes.

10. Disclaimer of Liability

SMS delivery is provided on an “as-is” and “as-available” basis.

We do not guarantee:

Continuous availability
Timely delivery
Error-free operation
Uninterrupted service

To the fullest extent permitted by law, Letizia HR Learning Solutions LLC disclaims liability for delayed, failed, or misdirected SMS communications.

11. Changes to SMS Terms

We reserve the right to modify these SMS Terms at any time.

Updated versions will be posted on our website with a revised effective date.

Continued participation in our SMS program constitutes acceptance of any revised terms.

12. Contact Information

If you have questions regarding these SMS Terms or your SMS preferences, please contact:

Letizia HR Learning Solutions LLC
Michael Letizia, SHRM-SCP
Newnan, Georgia, USA

Email: info@letiziahrsolutions.com
Phone: 209-278-0377 Website: Letizia HR Learning Solutions LLC